Accessing the CaixaBankTech portal or any of its websites and information about any of the products and services contained therein entails acceptance of the general terms and conditions laid down in this disclaimer. Therefore, you should read its contents carefully before accessing or using the information and services offered in the CaixaBank portal or any of its websites.
The information contained in these pages is valid as of the date of the latest update.
These terms and conditions are valid from the date of the latest update. CaixaBankTech reserves the right to modify them at any time, in which case they will come into effect from the moment they are published and will be applicable to all users of the websites from that date.
CaixaBankTech may include third-party content and links to third-party web pages on any of its websites, always with the authorisation of their owners, as well as links to social networks and other information. CaixaBank takes no responsibility for any third-party pages or content, or their operation or availability.
Simply browsing the CaixaBankTech websites is free of charge and does not require the user to register beforehand.
Some of the portals or websites may offer the user the option to customise the pages, making browsing and the location of the resources used efficient and practical and thus adapting them to the tastes and uses of each user.
The CaixaBankTech portal and websites contain the necessary security and quality certifications, seals or accreditations to offer users a secure environment.
CaixaBankTech fully complies with prevailing personal data protection legislation and the confidentiality commitments inherent in banking.
CaixaBankTech has adopted the technical measures necessary to maintain the required level of security in accordance with the nature of the personal data processed and the circumstances of the processing, with the aim of preventing as far as possible and always according to the state of the art, any alteration, loss, unauthorised processing or access.
When customers or users are asked to fill in a form that includes personal data, they will be informed about the recipient of the data, the purpose for which the data are gathered and the identity and address of the person in charge of the file, as well as of the ability to exercise their rights of access, rectification, cancellation and opposition to the processing of their data. The personal data collected will only be processed and/or disclosed for the stated purpose and always with the consent of the user or customer.
In order to keep the information in our files up-to-date and free of errors, we ask our users to notify us promptly of any changes or corrections to their personal data.
The CaixaBankTech cookies policy is subject to prevailing EU and Spanish legislation concerning the processing of personal data and the protection of privacy in the electronic communications sector. By virtue of the above, CaixaBankTech will inform you of the cookies it uses on each of its websites and, where necessary, ask for your consent to use them.
Some of the CaixaBankTech web pages are adapted for use on mobile devices. Therefore, the presentation and contents of the various mobile applications may not coincide with, or reflect precisely, those of the portal or the various websites.
In addition, some web pages adapted for mobile devices or applications may support geolocation services, for the purpose of determining the location of the device at all times, when users activate the function. In this way you can access the services that require geolocation and which CaixaBankTech makes available.
Users must switch on the geolocation function on their mobile device to access these services. It can be switched off at any time.
The CaixaBankTech portal and web pages, the pages they contain and the information and elements contained therein include text, documents, photographs, drawings, graphical representations, databases and computer programmes, as well as logos, brands, trademarks and other distinctive signs that are protected by intellectual or industrial copyright owned or licensed by CaixaBankTech or companies in its Group.
CaixaBankTech makes no representation as to the legality or lawfulness of the information or elements contained in CaixaBankTech web pages that are not owned by CaixaBankTech or companies of its Group.
The use, including the reproduction, distribution, transmission to third parties, public communication or conversion, of these elements, creations or distinctive signs in any medium without the prior express consent of the respective owners is forbidden. Failure to comply with this prohibition may constitute an offence punishable under prevailing legislation.
However, users may, at their own risk, download or copy such elements exclusively for their personal use provided that this does not infringe on any intellectual or industrial property rights held by CaixaBankTech. In particular, users may not alter, modify, or delete these elements, in whole or in part. In no circumstance does this imply any authorisation or licence to the property rights of CaixaBankTech or companies of its Group.
Establishing links or hyperlinks from third-party portals or web sites to CaixaBankTech web pages other than the home page of its portal, or presenting the web pages of CaixaBankTech or the information therein under frames, distinctive signs, brand names or business or trade names of another person, company or entity is prohibited unless expressly authorised by CaixaBankTech.
CaixaBankTech makes no warranty regarding continuous access or the correct viewing, download or utility of the elements and information contained on CaixaBankTech web pages, which may be prevented, hindered or interrupted by factors or circumstances beyond its control.
CaixaBankTech assumes no liability for the information and other content that are part of third-party spaces or web pages and are accessible from CaixaBankTech web pages through links or hyperlinks. It takes no responsibility for the information and other contents that are part of third-party spaces or web pages from which there is access through links or hyperlinks to the CaixaBankTech portal or to any of its web pages or for the information and other contents on any third-party web page presented under the appearance and distinctive signs of CaixaBankTech without the explicit authorisation of the latter.
Neither CaixaBankTech nor its information suppliers as third parties accept any liability for the information, contents of any kind, products or services offered or provided through the CaixaBankTech web pages by third persons or entities, irrespective of whether these may belong to the same economic Group. In particular, they accept no liability for any damages or injuries that, related to the foregoing, may be caused by: (i) the absence of or deficiency in the information provided to users, or its reliability, accuracy or adequacy; ii) non-compliance or partial or untimely compliance with contracts or pre-contractual relationships; iii) non-compliance with the obligations inherent in service providers of the information society; iv) infringement of consumer and user rights; v) infringement of intellectual and industrial property rights; performance of acts of unfair competition or illegal advertising; vi) infringement of rights to data protection, professional secrecy, honour, personal and family privacy and personal images; vii) in general, non-compliance with any applicable laws, customs or codes of conduct; and viii) any decision taken based on information supplied through the CaixaBankTech portal.
Neither CaixaBank nor the suppliers of information as third parties accept any responsibility for damage, injury, losses, claims or expenses, caused by: (i) interference, interruptions, failures, omissions, telephone breakdowns, delays, blocks or disconnections in the operation of the electronic system caused by defects, overloads or errors in the telecommunications lines or networks, or by any other reason beyond the control of CaixaBankTech; (ii) illegal interference through the use of malicious programmes of any kind or through any communications medium, such as computer viruses or similar; iii) inappropriate or improper use of CaixaBankTech web pages; (iv) security or browsing errors caused by a browser malfunction or the use of outdated versions of it.
These general terms and conditions are governed by Spanish law.